Price, Shipping & Policies

PRICE
The price of each hat is from C$25 to C$28.  Shipping will occur 2 – 4 business days after we received the full payment.

SHIPPING CHARGES & OPTIONS
Free Shipping on single Canadian orders over C$200.  Free Ship also applies to 7 hats or 9 Safety Scarves.

Regular Mail is still available to 2 hats or 2 Scarves for $5.   If you choose this option, there is no tracking or insurance on your package.  Regular mail has no guaranteed delivery time and we cannot check on the status of your package once it leaves our Store.  Regular Mail tends to be slower than Expedited Parcel Post (sometimes takes up to 2-4 weeks).  We will not be held responsible for lost packages, if you choose Regular Mail, it it at your own risk and cannot be refunded.

Canada Post Flat Rate Shipping ($10 in British Columbia, $14 elsewhere in Canada) is Expedited Parcel Post service which includes $100 insurance and tracking.  Depending your location, you should receive your package in 1-7 business days (Mostly 2-5 days). If you wish to purchase extra insurance, please let us know.

PAYMENT TERMS
This is a custom made Hat.  We require full payment to arrive before order is shipped out by Canadian Expedited Post.  Shipping will occur 2 – 4 business days after we received the full payment.

RETURN POLICY
All our Hats are custom made to satisfaction.  It is very important to ensure a proper fitting and comfortable Hat.  If for some reason you are not satisfied with the fit or quality, please contact us within 15 days.  Our return policy is: Hat(s) need to be in new condition which is/are unworn and unwashed.  Shipping charges are not refundable.  And no refund will be issued on any returns made after 15 days. **

**  Please note fabrics are 100% cotton, and prewashed in cold water once before cutting and sewing.  It is important and recommended not to wash in hot water and do not place in dryer to ensure your Hat doesn’t shrink.  We will not be responsible for improper care.  Please refer to the Laundering Care for washing instructions.